Members, the Coronavirus is having an effect on businesses and individuals at an ever-increasing rate. We are postponing this event to make sure we are doing all we can do to keep everyone safe.
Hiring & Retaining Talent
At Yelp, we know that 76% of reviews that mention bad or awful customer service receive a 1-star rating. On the flip side - of reviews that mention good or great customer service, 75% result in a 5-star rating. having the right people representing your business is key to ensuring you're delivering that 5-star experience.
So how do you achieve this? JLL has done many studies around employee happiness, engagement and retention. What they found is culture is key to happy employees who stick around. Culture doesn't happen overnight, and it has many elements. Join us at April's HYPE Series Breakfast for trips and tricks to help you hire better talent, and create a culture and environment that encourages your strong employees to stick around.
HYPE is a monthly breakfast series that enables members to connect with other TwinWest members and hear from subject-matter experts across Minnesota on current, business topics.
Each breakfast begins networking and breakfast, followed by a short presentation on a business or leadership topic relative to business excellence.
April's HYPE breakfast, "Hiring & Retaining Talent" is presented by Yelp.